Last Updated: May 11 2025

Welcome to [EarCandleSupply.uk] (the “Site”). By accessing or using our Site and placing orders, you agree to these Terms of Use. Please read them carefully.

1. General Use

This Site is available to all customers in the UK aged 18 or older . Ear candles are not intended for use by children or untrained individuals.

By placing an order, you confirm you are purchasing for personal or professional use , and understand the responsibility associated with using ear candles safely.

2. Account Registration

If you create an account, you must provide accurate information and keep your login details secure.

Notify us immediately if you suspect unauthorized access to your account.

3. Orders & Payment

• Pricing: All prices are in GBP (£) and include VAT unless otherwise stated.
• Quantity Pricing: Bulk pricing applies automatically based on quantity selected.
• Payment Methods: We accept major credit/debit cards.
• Order Acceptance: We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraud.

4. Shipping & Delivery

Delivery timelines follow our Shipping Policy . Risk of loss or damage transfers to you upon delivery.

5. Returns & Refunds

Returns are governed by our Returns & Refunds Policy , which outlines eligibility, timelines, and refund procedures.

6. Intellectual Property

All content on this website, including text, logos, images, and product descriptions, is owned by Ear Candle Supply UK or its licensors. Unauthorized reproduction or use is prohibited.

7. Product Use & Safety

Ear candles are intended for use by trained individuals or those who have received proper guidance on safe application.

We strongly recommend:

• Proper training before use
• Patch testing for allergies
• Following hygiene and fire safety guidelines

⚠️ Improper use can result in injury or burns. We are not liable for injuries caused by misuse, improper application, or allergic reactions.

8. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect or consequential damages (e.g., lost revenue, time, or incidental costs).
• We are not responsible for delays caused by events beyond our control (e.g., Royal Mail strikes, extreme weather).

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence.

9. Termination

We may suspend or terminate accounts for:

• Breach of these Terms
• Suspected fraudulent activity
• Misuse of the Site or services

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

11. Changes to These Terms

We may update these Terms at any time. Continued use of the Site after changes means you accept the updated version.

12. Contact Us

For questions about these Terms or our services: 📧 Email: [email protected]
📞 Phone: ### ## ##

13. Data Protection & Privacy

We collect and use personal data in accordance with our Privacy Policy , which explains how we protect your information and your rights under UK data protection law.